General Information
Contact DHCR
To obtain information about DHCR we encourage you to please search the DHCR site first.
If you need further assistance please call, write or e-mail us.
DHCR'S Main Toll-Free Phone Number: | |||
| For general information and questions: Monday - Friday: 9:00 AM - 5:00 PM | 1-866-ASK-DHCR (1-866-275-3427) | ||
Other Informational Phone Numbers: | |||
| State-supervised Mitchell-Lama tenants complaint line: | 1-866-463-7753 | ||
| Manufactured Homes HotLine: | 1-800-432-4210 | ||
| Rent InfoLine: | 718-739-6400 | ||
Email: | |||
| General information and questions: | DHCRInfo@nysdhcr.gov | ||
| Owner/Tenant (rent stabilized or rent control) matters: | RentInfo@nysdhcr.gov | ||
| Info regarding Community Development Programs: | CDInfo@nysdhcr.gov | ||
| Section 8 Housing Choice Voucher Program: | Section8Info@nysdhcr.gov | ||
| Section 8 Project-Based Contract Administration | S8PBCA@nysdhcr.gov | ||
| Technical issues or problems using the site: | Webmaster@nysdhcr.gov | ||
Executive Offices: | |||
| Albany Hampton Plaza 38-40 State Street Albany, NY 12207 Phone: 518-473-2526 Directions to Hampton Plaza |
New York City 25 Beaver Street New York, New York 10004 Phone: 212-480-6700 | ||
| Rent Administration Gertz Plaza 92-31 Union Hall Street Jamaica, New York 11433 Phone: 718-739-6400 Directions to Gertz Plaza Rent Office Local borough and district rent offices |
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Community Development Regional Offices: | |||
| Capital District Regional Office Lynn Kopka, Regional Director Hampton Plaza 38-40 State St., 2nd Floor Albany, NY 12207 Phone: 518-486-5012 Counties Served: Albany, Clinton, Columbia, Delaware, Dutchess, Essex, Fulton, Greene, Hamilton, Montgomery, Orange, Otsego, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, and Washington. Directions to Hampton Plaza |
New York City Regional Office Greg Watson, Regional Director 25 Beaver St. New York, New York 10004 Phone: 212-480-7644 Fax: 212-480-7164 Counties Served: Bronx, Kings, New York, Queens, Richmond, Nassau, Suffolk, Rockland, and Westchester. | ||
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Buffalo Regional Office Thomas Van Nortwick, Regional Director Electric Tower, Suite 105 535 Washington Street Buffalo, NY 14203 Phone: 716-847-7955 Fax: 716-847-3244 Counties Served: Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, and Yates. |
Syracuse Regional Office Daniel Buyer, Regional Director 620 Erie Blvd. West, Suite 312 Syracuse, NY 13204 Phone: 315-478-7179 Fax: 315-478-7188 Counties Served: Broome, Cayuga, Chenango, Cortland, Franklin, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, and Tompkins. | ||
Fair Housing and Equal Opportunity: | |||
| Office of Fair Housing and Equal Opportunity 38-40 State St. Albany, NY 12207 Phone: 518-474-6157 | |||
| Contract Compliance | 518-474-6157 | ||
| Equal Employment Opportunity Unit | 518-474-6157 | ||
| Fair Housing Unit | 212-480-7492 518-474-6157 | ||
Housing Operations Offices: | |||
| Housing Operations 25 Beaver Street, 6th Floor, New York, New York 10004 |
Asset Management Unit Hampton Plaza 38-40 State Street, 5th Floor Albany, New York 12207 Phone: 518-486-6267 or 6263 | ||
Architecture & Engineering | 212-480-7399 | ||
| Housing Management | 212 480-7343 | ||
| Housing Audits & Accounts | 212-480-7224 | ||
| Statewide Section 8 Program | 212-480-6460 Section8Info@nysdhcr.gov | ||
| Subsidy Services | 212-480-6672 Section8Info@nysdhcr.gov | ||
| Section 8 Project-Based Contract Administration Unit Hampton Plaza 38-40 State Street Albany, New York 12207 Phone: 518-486-5147 S8PBCA@nysdhcr.gov | |||
Rent Administration Borough and District Offices: | |||
| The Borough and District Rent Offices provide information and assistance to tenants and owners of rent controlled and rent stabilized apartments. Tenants can request registered rent histories of their apartment as well as information about cases that may affect their rent. In addition, they can access Fact Sheets and forms on many topics including rent overcharges, leases, services and security deposits. Owners can request registered rent rolls for the building, case information and related copies of orders. They can also receive technical assistance in completing rent registration forms and applications pertaining to major capital improvements, rent restoration, and Rent Control- fuel and MBR reports. | |||
| All District Offices are open from 9:00am to 5:15pm. | |||
| Bronx Borough Rent Office One Fordham Plaza 2nd Floor Bronx, New York 10458 Phone: 718-563-5678 Directions: Metro North Station to Fordham Road (cross street is Third Avenue) MTA IND line "D" to Fordham Road (cross street Grand Concourse) MTA Lexington Avenue line #4 to Fordham Road (cross street Jerome Avenue) |
Upper Manhattan Borough Rent Office (North Side of 110th St. and above) Adam Clayton Powell, Jr. Office Building 163 West 125th St, 5th Floor New York, New York 10027 Phone: 212-961-8930 Directions: The closest subway is the 7th Avenue line(red line). The #2 & #3 train to 125th street. This will leave you on 125th and Lenox Avenue. It is one block walking distance from the State office building. | ||
| Brooklyn Borough Rent Office 55 Hanson Place, Room 702 Brooklyn, New York 11217 Phone: 718-722-4778 Directions: The G train stops at the Fulton Street train station. The Q,D.N,R, 3 and 4 trains stop at the Atlantic Avenue train station at all times. The M and 5 trains stop at this station only during the rush hours. The C train stops at the Lafayette Avenue Station. LIRR to Atlantic Avenue. |
Nassau County Rent Office 50 Clinton Street, 6th Floor Hempstead, New York 11550 Phone: 516-481-9494 | ||
| Buffalo Rent Office 535 Washington Street, Suite 105 Buffalo, NY 14203 Phone: 716-847-7955 |
Rockland County Rent Office Pascack Plaza 23-1 Perlman Drive - PMB 16 Spring Valley, New York 10977-5281 Phone: 845-425-6575 | ||
| Queens Rent Office Gertz Plaza 92-31 Union Hall Street Jamaica, New York 11433 Phone: 718-739-6400 Directions to Gertz Plaza Rent Office |
Staten Island Borough Rent Office 60 Bay Street, 7th Floor Staten Island, New York 10301 Phone: 718-816-0278 Directions: By train take the S.I. Railway to the Tompkinsville Station walk west on Bay St. By bus there are 17 different buses that pass 60 Bay St. in either direction. From the S.I. Ferry any bus along Bay St to the Bus Shelter at Borough Place. Get off at this stop and walk one block to 60 Bay Street. | ||
| Lower Manhattan Borough Rent Office (South Side of 110th St. and below) 25 Beaver Street, 5th Floor New York, New York 10004 Phone: 212-480-6238 Directions: Take the #4 or #5 train to Bowling Green, then walk East on Beaver to 25 Beaver Street, 5th Floor. Take the J or Z train to the last stop on the line (Broad Street) to Beaver, then make a right on Beaver (West). |
Westchester County Rent Office 75 South Broadway, Suite 200 White Plains, New York 10601 Phone: 914-948-4434 | ||
| Enforcement Unit Gertz Plaza 92-31 Union Hall Street Jamaica, NY 11433 Phone: 718-262-7974 | |||
Other Offices: | |||
| Press Office/Communications Unit | 518-473-2526 | ||
| Energy and Rehabilitation Services | 518-474-5700 | ||
| Environmental Analysis Unit | 518-473-0457 | ||
Last updated on 10/29/08